8 Attributes of Management Excellence - Explained
What are the 8 Attributes of Management Excellence?
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What are the Eight Attributes of Management Excellence?
The Eight Attributes of Management Excellence, proposed by Tom Peters and Bob Waterman in their book In Search of Excellence, are as follows:
- A Bias for Action.
- Close to the Customer.
- Autonomy and Entrepreneurship.
- Productivity through People.
- Hands-on, Value-driven.
- Stick to the Knitting.
- Simple Form, Lean Staff.
- Simultaneous loose-tight Properties.
The last attribute (Simultaneous loose-tight Properties) is a summary of the other 7. The authors have remarked that a 9th items should be Capabilities concerning ideas, liberation, and speed.