What is Results-Oriented Management?

Result Oriented Management is a management style, explained by Schouten and van Beers, that aims to achieve maximum results based on clear and measurable expectations. 

Result Oriented Management is a management style, based on the idea that people will work with more enthusiasm and fun, if: 

• People clearly know what is expected of them.
• People are involved in establishing these expectations.
• People are allowed to determine themselves how they are going to meet these expectations.
• People obtain feedback about their performance.

In Result Oriented Management, the manager sets goals and determines priorities and makes resources available that are needed: time, money and capacity. The employee provides his time, knowledge and abilities and indicates under which conditions he can deliver the required results. In doing so, he takes the personal responsibility for achieving those results.

What are Result Oriented Agreements?

Results oriented agreement are common understanding between individuals with regard to the expectations of the other (targeted). 

All agreements must always be (SMART): 

• Specific, 
• Measurable, 
• Accepted, 
• Relevant and 
• Traceable. 

Within the borders of the agreements that are made, the employees are free to determine how they want to achieve their targets.

What is the Result-Oriented Management Process?

The process of Result Oriented Management is preferably top down AND bottom up and consist of the following steps:

• Set the target. Long-term corporate goals;
• Translating the corporate goals towards Strategic Business Units goals and individual goals;
• Result Oriented Agreements about goals;
• Implementation, self steering and management reporting;
• Periodic appraisals, progress control and adjustments;